MATERIAL TO PRACTICE FOR THE WRITING TEST.
LEVELS 1-5- 7- 9 ITM 2017-1
HOW TO WRITE EMAILS AND LETTERS
GREETINGS
Formal
· Dear Sir/ Madam,
· Dear Sir or Madam,
· To whom it may concern: (especially AmE)
· Dear Mr/ Ms Jones,
Informal
· Hi Dennis,
· Hello Claire,
· Dear Mum,
REASON FOR WRITING / REPLYING
Formal
· I am writing to make a reservation/ to apply for the position of…/ to confirm my booking/ to ask for further information about …
· I am writing with regard to the sale of …/ to the complaint you made on 29th February
· Thank you for your e-mail of 29th February regarding the sale of… / concerning the conference in Brussels.
· With reference to our telephone conversation on Friday, I would like to let you know that…
Semi-formal / Informal
· Just a quick note to invite you to…/ to tell you that…
· This is to invite you to join us for...
· Thanks for your e-mail, it was wonderful/great to hear from you.
· I wanted to let you know that / tell you about / ask you if
MAKING A REQUEST / ASKING FOR INFORMATION
Formal
· Could you please let me know if you can attend … / if you are available for a meeting on 12th December?
· I would appreciate it if you could please send me a brochure/ if you could please reply within two days.
· Could you possibly arrange a meeting with the Logistics Manager?
· I would also like to know if there are any swimming pools in your area.
· Please let me know how much the tickets cost.
Informal
· I was wondering if you could come and see me sometime next week.
· Would you mind coming early to help me clear up the place?
· Do you think you could call Jerry for me?
· Can you call me/ get back to me asap? (as soon as possible)
OFFERING HELP / GIVING INFORMATION
Formal
· We are happy to let you know that your article has been selected for publication.
· I am glad to inform you that we will be holding our annual conference in Brussels on 20 September 2014.
· We regret to inform you that the show has been cancelled due to bad weather conditions.
· We are willing to arrange another meeting with the CEO.
· We would be glad to send you another statement if necessary.
· Please do let me know if I can be of further assistance.
· Should you need any further information/assistance, please do not hesitate to contact us.
Informal
· I’m sorry, but I can’t make it tomorrow. (= I can’t come tomorrow.)
· I’m happy to tell you that John and I are getting married next month.
· Would you like me to come early and help you clear up the place?
· How about I come and help you out?
· Do you need a hand with moving the furniture?
ENDING
Formal
· I look forward to hearing from you.
CLOSING FORMULA
Formal
· Yours faithfully, (when you start with Dear Sir/ Madam,)
· Yours sincerely, (when you start with the name e.g. Dear Ms Collins)
· Sincerely Yours, (AmE)
· Sincerely, (AmE)
· Yours Truly, (AmE)
Informal
· Love,
· Thanks,
· Take care,
· Yours,
· Best regards, (semi-formal, also BR)
1.Sample Letter About Resolved Issue
Dear Ms. McDonald,
I am writing to follow up on our discussion last Wednesday. As you requested, I filed a work order with the facilities department regarding the damage to the ascending escalator you reported.
An examination of the escalator found that there was a shoelace caught in the gears. Said shoelace has since been removed, and the escalator was tested extensively to ensure this would not happen again. I am pleased to report that the tests were passed with flying colors, and the escalator has been reopened.
Thank you for bringing this issue to our attention. Please continue to inform us should you have any other problems in our facilities.
Sincerely,
Marilyn Novak
Property Manager
Novak Skyscraper Construction
2. Sample Formal Email to Boss
To: jjones@jonesofficesolutions.com
From: tmcaden@jonesofficesolutions.com
Subject: Meeting About New Internet Service Provider 1/8/2015
Mr. Jones,
I have been researching our choices for internet providers over the past week, and I wanted to update you on my progress. We have two options: H.C. Cable and Toll South. Both offer business plans, and I will go over the pricing of each plan at the meeting on Tuesday. Both of the options I listed have comparable speed and data usage offerings as well. I called your personal provider, GoGo Satellite, but they did not have any business offerings. They primarily do residential internet service.
I will talk with Joe and Susan in IT about these options and get their suggestions. I will also send out meeting requests to everyone, including Mr. Morris in operations. If you have any questions prior to the meeting, please let me know.
Respectfully,
Tina McAden
Administrative Assistant
Jones Office Solutions
http://www.jonesofficesolutions.com
(555) 124-5678
Links to write a letter
http://www.goodletterwriting.com/formal-letters.html for academic purposes.
LINK TO PRACTICE LINKING WORDS - SEQUENCE CONNECTORS.
https://es.slideshare.net/mgalalo/linking-words-and-connectors-of-sequence
LINK TO PRACTICE LINKING WORDS - SEQUENCE CONNECTORS.
https://es.slideshare.net/mgalalo/linking-words-and-connectors-of-sequence
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